Terms of service

Terms of Service

Last updated: August 2, 2026

Welcome to Era. These Terms of Service ("Terms") are the agreement between you and Quinn McNeil, doing business as "Era" ("Era," "we," "us," or "our") covering your use of inyourera.com and everything you buy from us.

Please read them. By using our site or placing an order, you agree to these Terms. If you don't agree, please don't use the site.


1. Important health notice — please read first

Era — Body Depuff™ is a dietary supplement. It is not a drug, a medical treatment, or a substitute for care from a licensed healthcare provider.

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

Nothing on our website, packaging, emails, texts, or social media is medical advice. Content we publish is for general information only.

Talk to your doctor before taking Era, especially if you:

  • Are pregnant, trying to become pregnant, or breastfeeding
  • Take any prescription or over-the-counter medication — berberine can interact with medications, including those for blood sugar, blood pressure, cholesterol, and blood thinning
  • Have a diagnosed medical condition, including diabetes, liver conditions, or low blood pressure
  • Are scheduled for surgery
  • Have a known allergy to any ingredient listed on the label

Stop using Era and contact a healthcare provider if you experience an adverse reaction. Keep out of reach of children. Do not exceed the serving size on the label.

In an emergency, call 911 or your local emergency number. Do not contact us for medical help.

You are responsible for deciding whether Era is appropriate for you, and for consulting a qualified healthcare provider before starting any supplement.


2. Who can buy

You must be at least 18 years old to purchase from us, and you must have the legal authority to enter into this agreement. By ordering, you confirm you meet both conditions.

Era is sold for personal use in the United States. We do not sell to minors.


3. Your account

If you create an account, you're responsible for keeping your password private and for everything that happens under your account. Tell us right away at support@inyourera.com if you think someone else has access.

We may suspend or close an account that violates these Terms, is used for fraud, or abuses our guarantee.


4. Products, pricing, and availability

  • We do our best to describe and picture our products accurately. Packaging and label design may change; the label on the bottle you receive is the authoritative source for ingredients, serving size, and warnings.
  • Prices are in US dollars and may change at any time before you place an order.
  • We may limit quantities per order, per person, or per household.
  • We may correct errors in pricing or product descriptions, and we may cancel an order placed at an obviously incorrect price. If we cancel, we'll refund you in full.
  • Products are subject to availability. If something sells out after you order, we'll notify you and refund you.

5. Orders and payment

When you place an order, you're making an offer to buy. We accept your offer when we send an order confirmation or ship the product — whichever comes first.

You agree that the payment information you provide is accurate and that you're authorized to use it. Payment is processed by Shopify Payments. Applicable sales tax is calculated at checkout.

We may refuse or cancel any order — for example, if we suspect fraud, if a product is unavailable, or if an order violates these Terms.

Subscriptions: if you sign up for a recurring order, you authorize us to charge your payment method, at the price and on the schedule shown at checkout, until you cancel. Before you subscribe, the checkout page shows the recurring price, billing frequency, and how to cancel. You can cancel anytime before your next billing date — no phone call, no hoops — through the Manage subscription link in any of your subscription emails or in your account, or by emailing support@inyourera.com. Cancellation applies to future shipments; it doesn't undo an order that has already been billed or shipped.

Our 30-Day Money-Back Guarantee applies to your first subscription delivery only. Later deliveries are governed by these cancel-anytime terms and by the damaged, wrong, and missing item provisions of our Refund Policy.

Chargebacks: if you believe a charge is wrong, please contact us at support@inyourera.com before disputing it with your bank or card issuer — between our guarantee and our damaged/wrong/missing-item policies, we can almost always resolve it faster than a dispute can. We reserve the right to contest chargebacks we reasonably believe are invalid and to share our records of the order and these Terms with the payment processor and card networks in doing so.


6. Shipping, returns, and our guarantee

Shipping terms are in our Shipping Policy. Returns, refunds, and our 30-Day Money-Back Guarantee are in our Refund Policy. Both are part of these Terms. In summary:

  • The 30-Day Money-Back Guarantee covers your first bottle (one 30-day supply) on your first purchase, within 30 days of its delivery, one per customer and household. Proof of purchase is required. Refunds go to the original payment method and exclude shipping and handling.
  • No physical return is required for a guarantee claim. You keep or dispose of the bottle, opened or empty.
  • On multi-bottle bundles, the guarantee refunds one bottle's prorated value. Remaining unopened, sealed bottles may be returned for a refund of the remainder, and you pay return shipping on those.
  • On subscriptions, the guarantee applies to the first delivery only.
  • For items that arrive damaged, wrong, or missing, we resolve on photo evidence and pay any shipping cost if a return is needed.
  • For any other return we accept — including customer-remorse returns of unopened product outside the guarantee — the customer pays return shipping, and original shipping charges are not refunded.

If this summary and the Refund Policy ever conflict, the Refund Policy controls.


7. Our intellectual property

Everything on our site — the Era name, the Body Depuff™ mark, our logo, product photos, packaging design, copy, videos, and page layouts — belongs to Quinn McNeil, doing business as "Era" or our licensors and is protected by copyright, trademark, and other laws.

You may view and share our content for personal, non-commercial use. You may not copy, republish, resell, scrape, or use our content or brand assets for your own commercial purposes without our written permission.

Buying a product does not give you any rights to our intellectual property.


8. Content you submit

If you post a review, comment, photo, video, or testimonial — on our site or on social media using our hashtags or tags — you keep ownership of it. You also give us a worldwide, royalty-free, non-exclusive, transferable license to use, reproduce, edit, and display that content in our marketing, on our site, and on our social channels, with credit where practical.

You confirm that:

  • The content is yours to share and doesn't infringe anyone's rights
  • Your review reflects your honest experience
  • You'll disclose it if we gave you the product free or paid you (as the FTC requires)

We may remove any content, for any reason, including content that's misleading, offensive, or makes health claims we can't support.


9. Acceptable use

Don't use our site to:

  • Break the law or infringe anyone's rights
  • Resell our products without written authorization
  • Interfere with the site's operation, or attempt to gain unauthorized access
  • Scrape, crawl, or harvest data at scale
  • Impersonate anyone, or submit false information
  • Abuse our guarantee or return process

10. Third-party links and services

Our site may link to other websites and services we don't control. We're not responsible for their content, products, or policies. Your dealings with them are between you and them.


11. Disclaimer of warranties

Our site and products are provided "as is" and "as available."

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the site will be uninterrupted or error-free, or that any specific result, outcome, or experience will follow from using our product. Individual results vary. Testimonials reflect the experience of the individual and are not a promise of what you'll experience.

Some states don't allow certain warranty exclusions, so parts of this section may not apply to you.


12. Limitation of liability

To the fullest extent permitted by law, Quinn McNeil, doing business as "Era" and its owners, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages — including lost profits, lost data, or personal injury — arising from your use of our site or products.

Our total liability for any claim will not exceed the amount you paid us for the product that gave rise to the claim.

Nothing in these Terms limits liability that cannot be limited by law, including liability for fraud, gross negligence, or willful misconduct. Some states don't allow certain limitations, so parts of this section may not apply to you.


13. Indemnification

You agree to defend, indemnify, and hold harmless Quinn McNeil, doing business as "Era" and its owners, employees, and agents from any claims, losses, or expenses (including reasonable attorneys' fees) arising from your violation of these Terms, your misuse of our products, or your violation of any law or third-party right.


14. Dispute resolution and arbitration

Please read this section carefully — it affects your legal rights.

Let's talk first. Before starting any formal proceeding, contact us at support@inyourera.com with a written description of the dispute. We'll try in good faith to resolve it within 30 days.

Binding arbitration. If we can't resolve it, you and Era agree that any dispute arising out of these Terms or your purchase will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its consumer arbitration rules, rather than in court. Arbitration will take place in Austin, Texas, or by phone or video at your election. Judgment on the award may be entered in any court with jurisdiction.

Class action waiver. You and Era agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective, or representative action.

Exceptions. Either party may bring a claim in small claims court, and either party may seek injunctive relief in court to protect intellectual property.

Your right to opt out. You may opt out of this arbitration agreement by emailing support@inyourera.com within 30 days of your first purchase with the subject line "Arbitration Opt-Out" and your name and order number. Opting out won't affect anything else in these Terms.


15. Governing law

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. Where arbitration doesn't apply, the courts located in Travis County, Texas will have exclusive jurisdiction.


16. Changes to these Terms

We may update these Terms at any time. The version posted when you place an order is the one that applies to that order. We'll update the "Last updated" date whenever we make changes, and continued use of the site means you accept the current version.


17. General

  • Severability: if any part of these Terms is found unenforceable, the rest stays in effect.
  • No waiver: if we don't enforce a provision, that doesn't mean we've given up the right to enforce it later.
  • Assignment: you may not transfer these Terms. We may assign them in connection with a merger, acquisition, or sale of assets.
  • Entire agreement: these Terms, together with our Privacy Policy, Shipping Policy, and Refund Policy, are the entire agreement between us.

Contact

Email: support@inyourera.com Mail: Quinn McNeil, doing business as "Era", 7210 Travertine Spring Dr, Austin, TX 78744